The booking line told me that they cannot or will not find a way to turn on the A/C prior to my arrival and getting into the room at 1am and having to wait until 3am to actually sleep because it was too hot. It also took me 5 minutes, no joke, to get to be able to write a review of the hotel because their complimentary wifi is horrendously slow. I don't generally write reviews but this hotel rates very poorly with me and I would not stay here again. I was here on a business trip so sleeping was fairly important.