My wife and I stopped in on the way home from Nantahala. Everyone was super nice and helpful, especially for a couple of newbies. For all casual gamblers, Harrah's is known for lots of great promotions to get you in the building. Even after ordering a few drinks, we still came out in the positive. Word to the wise, be ready for smoke, but the open environment doesn't make the smoke too much of an inconvenience.