This was a first and last time visit. I asked for a new tissue box for my room, the first suggestion given to me was to buy tissue from the gift shop. One day, our room wasn't cleaned at all. When your room is cleaned, you're given plenty of dry towels and one wash cloth. If you ask the housekeeper for more wash clothes, you're instructed to call down to the housekeeping desk. There is no 24 hour restaurant, buffet or lounge. Next time, I'm just going to spend the money and stay somewhere nice. The staff is very friendly just not always the most helpful. The restaurant Primrose, is definitely worth a visit. Our server, Jeremy, was delightful.