Review for The Quad Resort and Casino Review For Saddle West Hotel/Casino & RV Park Google User Dec 9 '17 at 21:17 I rate this place poorly. I was ignored for about five minutes at the front desk. The clerk keep walking away from me. When the phone rang and the person on the phone keep asking questions she hung up on them. She argued with me about questions I had about the room rate. When I asked to speak to a manager...it was through her, relaying on the phone. The manager didn't come up to the desk to speak to me in person. Being a former front desk clerk, I was appalled at the rudeness displayed. I'm never staying here again. View full site to comment or like