We checked in through the express check-in which was quick and easy to use. We booked a normal cheap room. We walked into our room and it was trashed and still had not been cleaned by housekeeping. We called the front desk, told them our problem and we were told to go to the front desk and they would give us a new room. We were given a new upgraded room with a view of the strip. The staff was great and very fast with our requests. The new room was nice but not as nice as the other rooms I have stayed in on the strip. It was cheaper than the others so I'm not bothered by that. Overall our stay was enjoyable but I rather spend a little more money for a better hotel and room such as the Cosmopolitan or Belagio.