I’m allergic to feathered pillows, and while I got transferred 3 different times to the right department, I was placed on hold for 8 minutes and never got any help.
Also, don’t expect a refrigerator or microwave in your room. You must rent a refrigerator for $15 a night! Like everything else isn’t expensive enough! Will never stay here again; horrible services. & not to mention long wait times to check in with only 4 people working.