I was stuck in town for four hours and had always had a great experience at the spa at the resort, so I opted to get a day pass with a twist. I checked online to be sure everything was right, but when I got there I was turned away because they couldn't give day passes on holiday weekends. I tried to be flexible and make an appointment (nails, eyebrows, facial, etc.) but was told I would have to order a minimum of the one hour massage. I couldn't make an appointment for something like that last minute, so I ended up sitting in my car for four hours while it was freezing outside instead. I get that they need to make money, but it would be great to have more of a heads up, plus, I'd never heard of them requiring a minimum amount of services before. It's a shame because I really enjoy going there and it was my favorite spa. The workers are usually extremely welcoming and friendly, but the woman working this day was extremely dismissive and cold.