Review for Harrah's Reno Casino and Hotel Review For Ramada Reno Hotel & Casino Google User Dec 27 '17 at 16:52 The employees are very nice good customer service and not dangerous just not beautiful scenery. The rooms are clean and the halls.The BIG disappointment is the beds are VERY uncomfortable, they had Very Short Pillow and uncomfortable pillows on a king size bed.The price was cheaper than direct downtown but only a mile away from downtown Reno. I love firm beds but this was just Miserably uncomfortable. I will not do this again need to rest a little just couldn't get a few hours of good sleep. I am here for 7 day during the holiday so I am stuck. There BEDS and PILLOWS are the BIGGEST PROBLEM. View full site to comment or like