Not the friendliest place... when you're exiting the country, a "smile" would be nice (lots of grumpy seniors running this place... y'all need to smile!). Also, the flow going out as well as returning seemed a bit slow and tedious... I understand security, but it was very time consuming... even the Atlanta Airport is not as slow as this place. But, if you're traveling on Carnival out of Jacksonville, FL, you have no choice but to come through this port. Be prepared to STAND and WAIT!!