A well organised and well operated efficient outfit. A joy to travel with. Lots of space and place to choose from to sit and talk, read a book, eat or drink or just watch tv. Free multi player video games for kids, good value dining. $25 all you an eat.
Chilled water refill station on level 7 or ask at bar counter.
If you get motion sickness easily do take your tablets and get ready to sleep asap as wake up call is 5.45 am. My suggestion, eat before boarding especially if coming from Devenport as you hit rough waters almost immediately but from Melbourne you have 2 hrs before the ship hits the head.
We got a cabin which was double bunk and sleeps 4. Cabin was very clean but small of course and more than adequate for overnight. Don't bring a suitcase, just a small day backpack otherwise you will be falling over yourself.
Showers come with body and hair shampoo so one less thing to pack. Towels provided. One suggestion for improvement would be a floor towel.
A good spot to wait for the ferry on the Devenport side is Wheeler St which has been 'beautified'. Tables and seats, shady pine trees, nice grass, front row river view.
A walking track follows the coast. Good place to tire out the kids, feed them and then shower them and send them to bed as soon as you get on board.
The nearest toilet is immediately as you enter the ferry compound. Check in is faster on Devenport as they don't ban fruit etc going into Melbourne. There is a very rigorous check on the Melbourne side for fresh fruit, nuts, seafood etc as you aren't allowed to bring any of that over.