I have stayed at the Tropicana at least on two occasions. The service is good but the accommodations are less than what you would expect. My room stayed hot from the a/c not working properly and the service desk sent a “box fan” up. That’s not what you expect at a luxury hotel in Vegas. I was not comped my rewards for my play. I would not recommend staying or playing at this facility. My loyalty to this company is over. I also notice they never respond to negative feedback. Lol