Part of my job is to travel in the Easter Iowa area and rate facilities from food, friendly staff, drinks, Etc. I had a great experience at the casino/ Hotel and loved everything about it! The only thing I would recommend is a deep bathroom clean. I am sure you have a janitor service that does great but something that really gets in the places no one wants to clean.
I wish you luck on finding someone to do this for you! My brother in law maybe able to help if interested he works in that industry.
Thank you and keep up the great work!