Review for Horseshoe Casino & Hotel - Bossier City Review For Horseshoe Casino & Hotel - Bossier City Google User Feb 12 '18 at 15:00 The hotel it's amazing but most of the people who work there NOT. I leave the hotel on Friday and I forgot a ticket with money and my cel phone charger. I call after I leave like around 15 minutes later and they transfer me the call for more than 3 different bases security, loss and found, front desk, etc, etc around 45 minutes waiting for a manager with all this transfer calls. Trash behind the curtains. Other than that it was real good place to stay. JUST WATCH OUT WITH PEOPLE WHO CLEAN THE ROOMS. THEY GOT STICKY HANDS. View full site to comment or like