Review for Horseshoe Las Vegas Review For Reserve Casino Hotel Google User Feb 20 '18 at 1:49 Even tho I lose my shorts every time I'm at The Grand Z (formerly The Reserve), I am able play longer at some machines, and the staff is always so hospitable--from the hotel check in, loyalty/rewards desk, bathroom attendant, customer service, cafe, restaurant, breakfast area, servers, bartenders, housecleaning--they're courtesy and proactive nature really make the time there more enjoyable! View full site to comment or like