You have to be very careful which room you are booking. Most of the pictures of on specific rooms and specific places that only VIP guests are able to visit. The free Wifi they claim to provide would not even load an email page. There was only a few staff that were actually helpful they included Alexander and Wilton (the only helpful staff) would be whom I would go to. Also many of the staff members did not speak English if this is a problem for you. I have to say my stay there was somewhat pleasant. but if you have the option for getting a VIP experience I would do it. Although I would really choose a different resort to attend.