Everyone who works there is genuinely friendly and welcoming - from the reception staff to the service folks you just pass in the hallway. You always get a hello and a smile. It’s a beautifully designed space: a modern, sleek take on the traditional tribal architecture and the gorgeous colors of the desert. 4 out of 5 stars because for a 5-star resort, the rooms should be more perfectly maintained. For example, hard water stains and not quite clean corners take away from the beautifully designed and appointed bathrooms. Having said that, still a great weekend getaway.