Review for Harrah's New Orleans Casino Review For Pioneer Crossing Casino, Restaurant and Saloon Google User Mar 31 '18 at 16:33 Horrible customer service. I called to place a To go order and got the answering machine several times. I called back and spoke to the manager Randi who said the restaurant was open but too busy to take my to go order. She then proceeded to tell me they offer to go service as a courtesy. I will not be back or ever spend a dime here again. View full site to comment or like