So overall this is a great hotel. Every staff member we encountered went out of their way to be helpful. They are in the middle of renovations, the newly renovated rooms are great, the not renovated rooms are... dated.
The location is great, there is a nearby plaza with a bank, grocery store, clothing stores, and other little shops. Walmart is just down the road as well.
One thing you need to know, there is a club nearby, and we were woken up at 1am every morning to music so loud we could feel it. This went on until 3am or later, which is a bit frustrating to say the least.
The breakfast was great, a mix of traditional Costa Rican food with some cereal, toast, and fruit.
The grounds are beautiful! My children loved hunting for lizards (they're everywhere), watching the birds, and were especially excited to see a family of howler monkeys playing in the trees one morning!! The staff works hard to keep the grounds looking good and it's evident.
The pool is area is a lot of fun, they aren't heated but when it's 36° outside that just didn't matter!
The hotel itself is great, we would return for sure if it wasn't for the nearby club. Being kept up in the middle of the night just isn't fun.