WORST EXPERIENCE EVER...FROM START TO FINISH! Stayed at the Golden Nugget for an awards convention. We arrived and headed to the valet parking area. Nobody was around to greet us. Made us feel like we weren't in the right place, even though we clearly were. Finally someone showed up. Got our stuff and headed inside. No signs, or employees to tell us where we go to check-in. Headed up the escalators and hoped for the best. We got off the escalators and it still wasn't clear where to go to check-in. Again, not a single employee around to help. Found a bar and asked the bartender where the heck we go to check-in. Finally found it.
One person checking people in. Not so bad, since there were only 3 people on line. It was 2 PM and I had made an appointment for 3 PM in their salon for hair and makeup. We were able to check in early and go up to our room.
Room was HOT. A/C didn't work well at all. Everything seemed clean, bed was very comfortable.
Headed down to the salon and spa for hair and makeup. OMG! WORST "PROFESSIONALS EVER!". My hair ended up looking like a ridiculous attempt at curls flop. My makeup looked even worse. I kept telling both of them what to do to fix it, but it was just making it worse. For what I paid, I should have left there looking like a princess. I ended up looking like what comes out of a princesses dog. They took so long, to do such a bad job, that I only had 20 minutes to head back upstairs to fix the mess and get dressed before the event!!
Upon checkout the next day, we eagerly awaiting our vehicle at the valet parking area. When our vehicle finally arrived, we loaded our stuff in and off we went. As we pulled out from under the garage and headed toward the light, we realized our vehicle was covered in some sort of oil spray. It was EVERYWHERE. Mirrors, windows, paint, everything covered is this oil!!!! Deciding to leave the experience behind and move on, we headed to the nearest car wash.
Will NEVER visit this hotel again.