Review for Hard Rock Hotel and Casino Lake Tahoe Review For The Oyster Bar Google User Apr 17 '18 at 17:33 Worst experience ever!! From the check in to their 800 number where they know nothing. We had know hot water which made us late for a wedding on Saturday and again on Sunday. I asked for a blow dryer because the one we had blew cold air. Never did see that, when I called down to the front desk they acted like we were bugging them for any requests. We froze all night due to their heating being regulated. Then they changed me $10 off my deposit but couldn't give me a reason why. We didn't drink any of their $6.00 waters or anything. Then they charged me then recharged me. When I called all the girl could say was you have to wait for your bank statement to see what happened and hung up. DONT STAY THERE TERRIBLE SERVICE ALL AROUND!!! View full site to comment or like