Review for Grand Casino Mille Lacs Review For Grand Northern Grill Google User Feb 25 '18 at 23:01 Staff was rude during several interactions. Poor customer service. Would not allow me to check in with my husbands name, it had to be him so we had to switch stuff around in a bad snowstorm with our kids in the car. Service a restaurant very slow. Missing items we had ordered. Good food however when we did get it. Finally, the interaction we had with gift shop staff was the WORST! I felt unwelcome. Next time we will go to a hotel elsewhere, I suggest others do as well. View full site to comment or like