Review for Cliff Castle Casino Hotel Review For The Gathering Google User May 9 '18 at 3:28 Very dissatisfied with the customer service. Way too many supervisors and not enough actually working employees. Long waiting for cocktail waitress. Other option is to leave your game and go across casino to the self service soda machine or go to the bar. I thought they would rather have me putting my money on the game. Change person delay also. I thought they want me to come play not be my own waiter. Not good with all the competition for your gaming dollars. I will drive a little more next time for a better experience. View full site to comment or like