It was supposed to be an amazing weekend with my boyfriend before he goes back to work again. He's a core driller and is gone a lot so every second with him is important. Our room the first night was awful. We were in the "new remodeled" rooms in the Main casino and the room was awful, it was old and ran down, burns everywhere and hot has hell. We called the front desk and after a full night of dealing with it and sleeping in a sauna! We went down and got the run around to talk to the manager but when we finally did she was super nice and switched us rooms. This room was cleaner and had a much better view of the atrium but again we dealt with the AC not working and maintenance came up to "fix" it but it never changed. We had to sleep with the balcony door open "You share the balcony with all the other rooms on that floor." This made for an interesting and worrisome night. I will NOT ever stay at this casino again.