Review for Great Western Racecourse Review For Great Western Racecourse Google User May 26 '18 at 9:35 Worst experience of my life. I booked directly with the hotel, card authorised and money taken from my account. When I arrived I was informed my booking had been cancelled by the system and the hotel was full. When I complained they called the police. Luckily the Heston Hyde had availability. After speaking to them today, I should get my money refunded in 4 working days. It only took seconds for the money to exit my account. View full site to comment or like