Review for Mandalay Bay Resort & Casino Review For Crossroads at House of Blues Google User Apr 25 '18 at 20:54 It seems like staff is more attentive during busier hours. We came when busy and it was great but when we came before happy hour... not great at all. Our waiter walked past us at least 4 times where we had empty beers. I ordered my burger med well and it was RARE. When I pointed it out I was told “well the bacon makes it pinker” It was not the bacon. That was almost raw burger. Just bad customer service which is disappointing for the prices and location. If I’m in Vegas (esp Mandalay Bay) I expect better customer service! View full site to comment or like