Sucks CASINO HOSTS are rude don't care about their players my mom is dying of kidney failure so I couldn't make it to use my free play and lost it. My dear friend is a Casino Host at another casino in town she said explain and they can add it back on they would barely stop talking to each other to Listen to me. She wouldn't even look away from her paperwork and I used to work next door and gamble $100"s. Really this is what you do!!! Just saved me mulah!!!!++