Review for DiamondJacks Casino & Resort Review For Agave Google User Jul 9 '18 at 0:44 We didn't like our stay. When we got there we were not greeted at the customer service desk. The next morning the TV turns on At 5:00 am....and then our telephone is telling us about a alert message to get out of our rooms and to take the steps....around 7:00 am. we are on the 8th floor. With my knee surgery that would have not been a good trip. The room was hot and we could not adjust it because it was lock. They didn't clean our room while we were gone. And as we left they didn't ask if we enjoyed our stay. View full site to comment or like