The rooms are very nice. Nice beds and more high end. Gorgeous bathroom with a rain fixture shower and tub. Nice floor to ceiling windows. Modern fixtures and new finishings. Beds are comfortable and plush.
Great facility with a spa, pool, sky bar, and casino. Great location for seeing any sites in the town. Walking distance to most restaurants, sites and bars. Right at the water with nice views of the town and the water.
Front desk will store bags and answer questions if asked. Check in was smooth.
It would be the perfect spot but the service is lacking. You have to track people down. Everyone is polite but just not offering assistance or being help. They just answer questions. In all the restaurants (sky bar, coffee shop and restaurant), the staff has to be chased down to get a check. It is like they avoid eye contact and interaction. There is also not a concierge for booking things.
It is quite expensive and you would expect excellent service for the price point.