The staff that work there are the stars in this casino. But they have no ice period. I heard they have issues with keeping things cold. Maybe that's why they have no ice. If you want people coming back over and over again you have to have ice and a way to keep the food cold. If people get sick from the food you would have to shut down the buffet. The food was fabulous. But I have gone before and they have issues. Take care of the things that keep the food cold. All the people that work there are really hard working. And I have gotten to know them and they are really great people. Fix the things that need fixing before someone Sue's you over food poison.