Beautiful location. Day to day staff e.g. cleaners and bar staff etc were lovely. The actual staff and management relating to customer service were unbelievably poor. Food was good. Drinks were genuine unlike most all inclusive. Although it states all ultra all in inclusive when you book - it's not! Anything they can charge you for they will and they basically have a monopoly given you are in the middle of nowhere. Having said that the kids will absolutely love it given they are oblivious to all!