I have been going to Parx for a couple of years now and it is one of the best casinos to go to. Unlike the casinos in Atlantic City, there is no congestion from other establishments competing for your attention. It is like going to a college campus that is secluded from the surrounding town.
The staff is very polite and helpful. I have never had to complain about any lack of service or attitude from the staff. I brought my father to Parx for Father's Day to make a day of it and he was helped by one of the dealers who saw that my father was trying to understand the game that the dealer hosting.
The dealer was polite and patient with him attempting to explain criss cross poker to him. Great service.
Many games for everyone and now a new poker room. Also, good food like Chickie & Pete's and Foodies. I recommend you give it a chance if you're in the area.