Nice resort overall.. great food here...if you shop for souvenirs go to the air condition lobby stores. The Internet is bad here and they charge extra for a tiny router to get the bad service in a room. The first store on the left is the most fair for souvenirs in the lobby. Do not buy anything from anyone who tries to trick you as you walk by. If the resort had better maintenance done on the rooms it would have got a 5. Fortunately the management was willing to upgrade us due to the room issues so things worked out. Always remember Google guides are everywhere for those who still try to be shady on making a quick buck we are watching!