Review for Royal Caribbean International - Monarch of the Seas Review For Royal Caribbean International - Monarch of the Seas Google User Jul 18 '18 at 19:16 As stated by multiple supervisors, our experience of having our Spring Break cruise cancelled by Royal Caribbean for a private charter is common. They offered us three sailing dates that are the month before and the month after. In talking to customer service, they know the routine. You take the new dates or you get a refund. There is no attempt to get you on a cruise during your booked travel dates. The deal is the deal. I will NEVER book with Royal or any of their partner companies! Big corporation that values money over families. View full site to comment or like