WORST EXPERIENCE EVER. If you are considering taking a cruise do not book through them. Our family just returned from a seven day cruise and ended up paying a lot of money for a lot of heartache. We cruised with them 10 years ago and it was great, but this cruise line has gone so far downhill. It was so bad, I felt I needed to come right back and post a review to save someone the heartache. Yes, we did talk to them and try to work things out many times on the cruise. If you are considering a cruise, please, PLEASE consider any other cruise line for your own sake, your family’s sake, and for the sake of the group that you are traveling with.
I would not even give it one star if that were a choice.