Review for Hollywood Casino - Charles Town Review For Hollywood Casino - Charles Town Google User Aug 1 '18 at 16:56 This place used to be high energy but not now. Smoke Free environment would be a great start, or have a smoking area away from non-smoking OR where non-smokers do not have to go thru smoking section like they do now. Staff seems like they are not too happy, and while one or two are exceptional, the overall "face" of the Casino is barely mediocre, and somewhat depressing....like it is an effort to be there much less offer any help. View full site to comment or like