Review for The Cromwell Review For The Cromwell Google User Aug 14 '18 at 21:18 After booking and paying in full prior to check-in, we did not realize that The Cromwell had a darker theme to the rooms. Nothing was inappropriate, but you could tell the hotel is geared towards individuals wanting discretion. It was uncomfortable for us wanting more of a family friendly atmosphere. Anyways, we are giving the hotel 5 stars because we asked for a refund after checking out 20 minutes later. The staff was very kind, understanding, and gave us the refund (despite them not having to do so). View full site to comment or like