Review for Harrah's Phoenix Ak-Chin Casino Resort Review For Harrah's Phoenix Ak-Chin Casino Resort Google User Aug 26 '18 at 20:31 The bed was firm but nice. We we're put in the tower which I didn't mind but there was only one elevator operational at the time of our visit. I believe it was a temporary issue. Additionally we were put in a room on the side of the building where the sun rose so we got a ton of sun in our room early and the curtains don't do anything to keep it out. So bright at 6am. Next time we will request to stay on the other side of the tower facing the pool or a pool side room. I enjoyed the atmosphere and the customer service here was excellent during this trip - as per usual. View full site to comment or like