Review for Harrah's Reno Casino and Hotel Review For Harrah's Reno Casino and Hotel Google User Sep 28 '18 at 3:53 You guys have one of the rudest hostess. I’ve never seen a hostess mimic a guest who has a complaint. She argued, walked away from the guest and went to her coworker and started yelling “customer always right, customer always right” laughing. Her name is Anna. I’m sorry but if you can’t handle a simple customer complaint you shouldn’t be in this industry. Thank you to the manager who came and resolved the issue. View full site to comment or like