Review for Hard Rock Hotel and Casino Lake Tahoe Review For Hard Rock Hotel and Casino Lake Tahoe Google User Jan 29 '19 at 0:49 Check-in was really fast and easy thanks to Scott. He helped me with canceling one of my days I reserved. The Casino was great I played video poker for hours, and the drink service was EXCELLENT. I had drinks and played video poker at the first bar to the left as you walk into the casino from the hotel. Service there was the WORST I've ever experienced at a Casino bar. With the exception of one bartender named Andy. I HOPE the management looks into this. I was also very happy with the room, very big, clean, and well kept. View full site to comment or like