Review for Grand Victoria Casino Elgin Review For Grand Victoria Buffet Google User Mar 11 '19 at 12:30 Called 20-30 minutes before arrival to get name on list for poker room. No answer 3-4 times I called. I arrive lady does not care and said oops yeah we missed your call. No hospitality training what so ever and currently twirling beads. Oops you miss my call and don’t show that you care. Oops I rate this place a 1star not like you would care. 3/10/18 View full site to comment or like