Mar 3 '16 at 22:16
We had a terrible experience. After walking the strip all day, my husband and I planned to visit Serendipity 3 early afternoon for drinks and ice cream. We had read so many reviews raving about the frozen hot chocolate and sundaes. We went in around 4pm and were seated right away, as the place was dead. However, after 15 minutes of the other few tables receiving service, we asked where our waitress was. The girl we asked (a waitress) didnt say a word but her facial expression said it all. She had the most "sarcasatic/I dont care what you say to me" expression. And before my husband even finished talking to her she walked off and began conversing with the two hostesses! They were all having a good time at the hostess stand. So we stood up and walked out. To leave we had to walk right past the hostess stand to the door, and none of them spoke to us as we walked past but just watched us. We have never had such terrible or rude service! Thankfully there was a Serendipity 3 quick bites station on the back side of the restaurant, we were so tired we werent looking forward to another long walk to another restaurant.
