Feb 17 '16 at 6:18
I've been here before and typically have a great time. This past visit however has me questioning if I'll ever stay there again. Upon arrival the elevators from the parking garage were broken. We had to haul our suitcases up and down multiple flights of stairs and that was incredibly annoying. Checking in as a last minute splurge my husband and I decided to upgrade to a suite. At first we were excited, the room looked clean and tidy. A few minutes later we couldn't shake the strange odor, which ive never dealt with before. The night before we left we finally figured it out, there was a bag of wet dirty clothes that housekeeping didn't clean in back of the sofa. It was super gross. They didn't really do much about it besides have security come and pick it up and then comped one of the resort fees.
I'm very disappointed in our experience and don't think we'll be coming back.