L'Auberge Casino Resort Lake Charles L'Auberge Casino Resort Lake Charles
Lake Charles, Louisiana
Room was fine, food was alright, but the hotel has gotten cheaper than the last time I visited. After a few hours after requesting a small fridge for my insulin and bathrobes for my wife and I, still haven't arrived. We had to phone in and request it again. By the end of it, all we got was half of what we requested...only the fridge, which is a lot smaller than before. And toilet paper that was so thin, I was pretty sure it was ½ ply. But we just dealt with it. The room service was quicker than anticipated, since it was dinner hour and was given an eta of an hour, but 5 dollars for a bottle of soda?! Ridiculous. But staff we met were stupendous, especially the young staff, they were amazing always with a smile on their faces and helped out promptly. I guess the calling for housekeeping or similar services just got mixed in the shuffle. Overall, average time there. The bad got canceled out by the good. Nothing special, but decent time there.