The Lodge Casino at Black Hawk
Black Hawk, Colorado
I can go anywhere to have a good time. But when when an older security guard greets adults at the door with a lecture, it sets a tone for a mild and timid experience. This venue is like the Vegas hotels of old confusing layouts and limited options for food or drink, which leaves you dependent on the understaffed cocktail wait staff. The Isle and the Ameristar follow a more modern path with clear signage, bar's , restaurants , wide open areas that don't make you feel oppressed or claustrophobic. 1 Star for Customer experience would have been 3 stars overall.