Seven Clans Casino Thief River Falls
Thief River Falls, Minnesota
Terrible experience this past weekend. Besides the waterpark. We were treated rudely when checking in. Our food wasn't ready for our planned and booked birthday party. The wrong name was on the cake so they scrapped it off. We had requested a roll away bed early in the day - nope we are out. Ok. So we requested pillows and blankets - nope they were out of those too. Seems strange that a hotel would be out of blankets and pillows as those things are needed to make up rooms when people check out. Asked for towels and toilet paper - we did get them about 3 hours after we asked. The restaurant staff was horrible. Took part of our order then said - oh I'll be back to take the rest of your order. What the hell? Took about 45 minutes for the kids to receive their grilled cheese sandwiches. Most of our drink orders were incorrect. I will NEVER go back there nor would I ever recommend this place to anyone. Terrible experience.