Fort Randall Casino Fort Randall Casino
Pickstown, South Dakota
The host at the players club was beyond rude and a jerk to my mother. To be that obnoxious and then have other employees make excuse for this persons behavior is uncalled for. Beyond upset for the way they handled the situation and quite honestly irate for the way the host treated my mother. I honestly hope something happens to this individual. I have worked in the casino business for 7 years as a players club host, slot attendant and cage cashier and I know the way you are suppose to treat your guest, the way he acted and treated my mother is down right uncalled for and disrespectful and shows poorly on the casino as a whole.

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