Apr 1 '16 at 4:49
Came here for my bro's birthday, went to check in at 3 (hotels started check in time) and were told that we would have to wait two to three hours for a mountain view room, when we requested and are told at the time of booking we could have a strip view room. After completing about the wait. We were told it would be an hour. After waiting an hour and a half, we were told one room was ready, and were never informed the second room was ready. When we finally got into the second room, we opened the windows and there was puke down the middle window. After three days of back and forth with the hotel, we got our resort fees comped, but the puke is still on the window, even though we were told multiple times it would be cleaned. The rooms are nice, minus the puke on the window, and the casino is also nice and has a variety of games. I would have given it a four or five if not for the service.
