Nancy Ceballos
San Manuel Casino San Manuel Casino
Highland, California
"Nancy Ceballos"
Today it is my dad's 82nd birthday so I brought him to the casino to celebrate and redeem his birthday gifts received by mail. When we got to customer service they said his licence expired and he was not qualified. His license was to expire on his birthday which was that same day however it was not expired yet literally he still had the entire day. I would have understood if it was the next day but it was the same day. It was very unfair and the customer service was not nice. My father has cancer and was so excited to redeem his free lunch for his birthday and not even that they were able to give. This place disappointed me never again