Jun 22 '16 at 0:11
The Hilton Buffalo Thunder is an elegant, full service resort, with staff that go above and beyond. We love the large spacious rooms and the beautiful art in the rooms and throughout. The pool is a lot of fun for the kids, and the rooms are always super clean. I travel a lot and never have we received the special touch by room service that we received here---my son's stuffed animals were arranged so cute on his nicely made bed, and she (Lupita) left extra water bottles for him since it is so hot out. Also, the front counter texted me in the lobby to let me know when my room was available for early check in, and said I could txt any request to that same number. I needed my HHonors number for the free room wifi, and the stopper in the tub was out, and we didn't want to mess with putting it back in correctly. I texted the requests and everything was taken care of immediately. The service here is impeccable. Never have I received the special attention and quick attentiveness to any request whatsoever as I have here. I needed to print some documents for work, so I used the business center, which was excellent. We don't gamble or golf, which many people come here to do, but there is a shuttle to downtown Santa Fe with much to do there, or just stay around the pool, fitness room, spa and relax.
