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Mar 1 '16 at 8:16

Timothy Floury

Timothy Floury
Went to MGM Grand to celebrate a friend's anniversary. Ate at Pallet. Food was good and the service was wonderful. Had an issue with a slot machine freezing up when I tried to cash out and had to wait 15 minutes for a slot attendant to come fix it. Took her 10 minutes to get the machine to work and then had to wait for a supervisor to come and approve it. Then the supervisor gave me the slip and told me to go to the cashier to get my money. The cashier was completely across the entire casino. All this for $13.75. The least they could have done was given me some free plays for all my wasted time. Next time I'll try a different casino, maybe one without all the disgusting smoke.